Refund Policy

Our return and refund conditions

Last updated: 2026-08-04

Illustration of rental terms and conditions

Return & Refund Policy

  • Immediate Deposit Refund: We will inspect the vehicle and refund your refundable security deposit at the time of vehicle handover at the return location.
  • Transparent Deductions: If any extra charges are incurred during your trip (such as damages, traffic fines, missing accessories/documents, or fuel shortages), they will be deducted from your deposit.
  • Same-Time Settlement: Any remaining balance after deductions will be refunded to you on the spot at the return location.
  • Free Cancellations: You can cancel your booking completely free of charge before the rental period begins.
Illustration of customer support contact

Contact Information

For questions about these policies:

Email: hello@sltuktuk.com
Website: sltuktuk.com